FAQ

Home » FAQ » How do I use the State of Missouri Deferred Compensation Plan Information Line?

How do I use the State of Missouri Deferred Compensation Plan Information Line?

Step 1: From a touch-tone telephone, dial 1-800-392-0925.

Step 2: Enter your Social Security number using the telephone keypad numbers.

Step 3: Enter your password. If you do not remember your password, you may order a password Reminder online or by calling the Information Line.

If you’re calling from a rotary telephone, the voice recognition feature will allow you to access the information line by saying your Social Security number and password.

Step 4: From the Main Menu, select an appropriate number to perform the function you want.

At any time during your call, you can press:

  • 9 — from any point to exit the Information Line
  • 2 — from the Main Menu to reach a local ING Plan Consultant
  • 0 — from the Main Menu to reach a ING Participant Service Representative
  • * — from any point beyond the Main Menu to return to the Main Menu
  • ** — from any point beyond the Main Menu to return to a Participant Service Representative.